DELIVERY
Orders in stock are typically shipped within 1-3 business days with PostNL. You will receive a PostNL Track & Trace code as soon as your order is dispatched.
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We currently deliver to the following countries:
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The Netherlands
Within 2km radius from Delft city centre
Free shipping on all orders
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Other areas within the Netherlands
Shipping costs: €4.95
Free shipping from €50
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Other EU Countries
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden
​Shipping costs: €10.75
Free shipping from €75
RETURN &REFUND
We want our customers to be happy with their purchase. If you are unhappy with your purchase, we are happy to accept return and issue refund under following conditions:
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The customer (buyer) is responsible for return shipping costs.
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The item must be in its original condition.
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The return must be requested within 30 days upon receiving the item.
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The refund will be made once the item is safely returned to studio collectionaise (the seller).